Camillus: (315) 487-1541
Liverpool: (315) 652-1070


Payment  Policy

Pediatric Associates is committed to having a successful physician-patient relationship.  Understanding our payment policies and the need to stay current on your payments is part of that relationship and benefits both our practice and you.

How to pay us – We accept cash, check, post-dated checks, and Visa or Mastercard.

Your insurance – We need your insurance information to be able to bill your insurance company.  This requires that you give us a copy of your insurance card.  Please note that your insurance policy is a contract between you and your insurance company.  We are not a party to that contract so you are responsible for understanding your insurance benefits and resolving conflicts or disagreements with your carrier.

Co-payments – are due at time of service, as per your agreement with your insurance company.  Because it costs us more to bill a co-payment than the co-payment itself, Pediatric Associates charges a $10.00 service charge if you are unable to pay your co-payment at the time of service.

If you do not have insuranceFull payment is expected at time of service. All accounts with unpaid balances over 60 days will be assessed a $15.00 monthly statement fee.

Unresolved insurance claims – If we have been unable to resolve your insurance claim within five months, we will notify you by U.S. mail requesting you check into the delay.  If the claim is still unresolved after six months, we will request payment directly from you.

Familiarize yourself with your insurance coverage – Pediatric Associates cannot always tell you in advance whether or not your charges will be covered by your insurance plan.  Each insurance company has multiple plans that vary with employer group contracts.  We ask that you be as familiar as possible with your own insurance plan, including types of coverage and restrictions on use imaging (such as x-rays), laboratories, and emergency rooms.

Usual and Customary Rates – Our practice is committed to providing the best treatment for our patients and we charge what is usual and customary for our geographic area.  You are responsible for payment regardless of any insurance company’s arbitrary determination of usual and customary rates.

Minor Patients – The adult accompanying a minor and the parents (or guardians of the minor) are responsible for full payment at time of service.

Missed Appointments –  As a courtesy to our office and other patients, we request at least 24 hours’ notice for appointment changes. If an appointment is missed, a no show fee may be charged.

We accept the following insurance providers:

Here is a current list of insurance companies of which we participate.  Remember that this list is subject to change.  If you have any questions regarding insurance, please call our office.

  • Aetna
  • Blue Point
  • Blue PPO
  • Cigna
  • EBS Benefit Solutions
  • Emblem Health
  • Empire Blue Cross/Blue Shield
  • Excellus Blue Cross/Blue Shield
  • Fidelis
  • First Option Health
  • GHI
  • Great West PPO
  • HealthNow of New York
  • Healthsource Provident (through Cigna)
  • Healthsource Provident (through PHCS)
  • HMO Blue
  • MultiPlan
  • MVP
  • North American Preferred – PPO, Care Net And Preferred
  • OnPoint
  • Private Healthcare Systems
  • Preferred Care
  • United Healthcare – Empire, HMO, POS, PPO, EPO, Choice Plus
  • Univera Healthcare
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